Handling tricky situations as a mystery shopper
Maintaining your cover can be one of the most challenging parts of being a mystery shopper. Here are some tips for managing and avoiding some difficult circumstances.
Undercover at the airport
Secret shopping jobs at the airport help businesses in the travel and hospitality industry stay competitive. This article discusses the opportunities and challenges.
Mystery shoppers can help shape the layout of your grocery store
Supermarket layout has a dramatic effect on a grocery store’s bottom line. Mystery shoppers can help you balance customer experience with other factors in designing your store’s layout.
‘Tis the season for mystery shopping
Using a mystery shopping service before and during the holidays, to review store performance and planned promotions, will set you up for a successful shopping season.
3 ways mystery shoppers can benefit boutique retailers
Mystery shoppers are a valuable resource for small independent retailers. This article describes the benefits of using secret shoppers, from testing promotions to reviewing customer service.