How to become a mystery shopper for BestMark

BestMark provides mystery shopper jobs in order to help us represent some of the world's finest corporations, including Fortune and Global 500 companies. Our clients are restaurants, retail stores, casinos, financial institutions, hotels, resorts and more. In order to continually provide a fresh perspective for our clients, BestMark screens each mystery shopper job and exit interviewer applicants on an ongoing basis.

Become a Mystery Shopper

Mystery Shoppers

Performing mystery shops is a great way for you to make additional income while helping companies to enhance their level of customer service. BestMark offers 10,000-plus mystery shop assignments each month across more than a dozen industries.

Exit Interviewers

BestMark customer experience (CX) exit interviewers directly gather information from retail customers exiting the store. The survey results are used by retailers to understand how to enhance their customer shopping experiences.

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BestMark seeks individuals with a keen eye, who are extremely conscientious and responsible in honoring their commitments. Successful BestMark mystery shoppers will be able to meet deadlines, follow detailed instructions and write fact-based reports to provide our clients with actionable data.

If you are interested in applying for consideration as a mystery shopper for the industry's premier company and meet the following criteria, please complete and submit our free mystery shopper jobs online application form.

Minimum Mystery Shopper and Exit Interviewer Criteria

  • Must be 21 years of age or older
  • Must have reliable transportation
  • Must have good written communication skills
  • Must be able to focus on details
  • Must have full internet access (at home or at work)

Mystery Shopper Jobs

United States

United States Territories

What Our Mystery Shoppers and Exit Interviewers Say

"BestMark schedulers are like no other in the industry. They are available via phone and via email to answer questions I have about my specific assignments. They are always friendly and help me to be a successful BestMark mystery shopper. It is great to be able to reach someone on the telephone when I need clarification on an assignment."

Bob C. - Evanston, IL

"BestMark has great MS opportunities in my area! There are many different types of clients available! I can shop retail, restaurants, banks, grocery stores and hotels. The great variety of shops helps me to develop my skills as a mystery shopper for many industries. I really enjoy the assignments that BestMark has to offer."

Sara L. - Minneapolis, MN

"The BestMark Quality Editing staff is great! They give me personalized feedback about the improvements I can make to my reports. I find the assignments to get easier the more of them I complete. The staff really helps me to understand the best way to stay objective and gather the facts. Other companies that I've worked for have even said that my reports are improving. I know it's because of the quality feedback I've received from the BestMark Quality editors."

Margaret B. Olympia, WA