Becoming a Mystery Shopper for BestMark

BestMark represents some of America's finest corporations, including many Fortune 500 companies. Our clients include restaurants, retail stores, casinos, financial institutions, hotels and resorts and more. In order to continually provide a fresh perspective for our clients, BestMark screens mystery shopper applicants on an ongoing basis. Performing mystery shops is a great way for you to make additional income while helping companies to improve their level of customer service.

Become a Mystery Shopper

BestMark seeks individuals with a keen eye, who are extremely conscientious and responsible in honoring their commitments. Successful BestMark mystery shoppers will be able to meet deadlines, follow detailed instructions and write fact-based reports to provide our clients with actionable data.

If you are interested in applying for consideration as a mystery shopper for the industry's premier company and meet the following criteria, please complete and submit our free Online Application Form

Shopper Criteria

  • Must be 21 years of age or older
  • Must have reliable transportation
  • Must have good written communication skills
  • Must be able to focus on details
  • Must have full internet access (at home or at work)

What Our Shoppers Say


"BestMark schedulers are like no other in the industry. They are available via phone and via email to answer questions I have about my specific assignments. They are always friendly and help me to be a successful BestMark mystery shopper. It is great to be able to reach someone on the telephone when I need clarification on an assignment."

Bob C. - Evanston, IL


"BestMark has great MS opportunities in my area! There are many different types of clients available! I can shop retail, restaurants, banks, grocery stores and hotels. The great variety of shops helps me to develop my skills as a mystery shopper for many industries. I really enjoy the assignments that BestMark has to offer."

Sara L. - Minneapolis, MN


"The BestMark Quality Editing staff is great! They give me personalized feedback about the improvements I can make to my reports. I find the assignments to get easier the more of them I complete. The staff really helps me to understand the best way to stay objective and gather the facts. Other companies that I've worked for have even said that my reports are improving. I know it's because of the quality feedback I've received from the BestMark Quality editors."

Margaret B. Olympia, WA